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The world's leading manufacturer of new energy battery and energy storage system.

FAQ
1
Can I request a sample for testing before placing a bulk order?

Yes, we have flexible minimum order quantity.

2
Do you provide OEM (Original Equipment Manufacturer) services for lithium batteries?
Absolutely! We offer comprehensive OEM services to meet your specific requirements. Contact us to discuss customization options.
3
Do you offer ODM (Original Design Manufacturing) services for lithium batteries?
Absolutely! We provide ODM services to customize lithium battery designs based on your specifications. Contact us to discuss your unique requirements.
4
How do you ensure the quality and consistency of your products?
We implement rigorous quality control measures throughout the manufacturing process.
5
What is the lead time for bulk orders of lithium batteries?

The lead time can vary based on order quantity and customization. Normal lead time is arund 20 days, when stock available, we can achieve 7 days fast delivery.

6
What packaging do you use?
We use (DG) cartons or wooden boxes for packaging.
7
What certifications do you have?
ISO, CE, UN38.3, MSDS.
8
How can I place an order for lithium batteries and what payment methods do you accept?

You can place an order by contacting our sales team. We accept various payment methods, such as TT, Paypal, L/C, etc. And we will guide you through the ordering process.

9
How many years is your warranty?
5-10 years adjustable.
10
What communication ports does your product have?

CAN, RS485, RS232.

11
Can different types of batteries be used in parallel?
No. Different models of batteries or parallel connection of different types of batteries may cause equipment damage and other situations.
12
How to extend battery life?

The service life of batteries is influenced by various factors, such as the environment, user habits, and product quality. Here we focus on discussing user usage habits and product quality. Although our battery supports 100% charging and discharging, we recommend that users do not charge and discharge the battery for a long time as it will shorten its service life. LEMAX batteries use high-quality BMS, which provides protection against overcharging, over discharging, overvoltage, short circuits, and balances the voltage of the battery cells. These functions greatly extend the service life of battery cells.

LEMAX is a technology-based manufacturer integrating research and development, production, sales and service of lithium battery products.

Tel: +86 755 2870 2725
E-mail: marketing@lemaxenergy.com
WhatsApp: +8618825201603

Address: 1001, Zhongan Building, Guangchang Rd, Buji Street, Longgang District, Shenzhen, China

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